Services
Let one of Hemsleys trained professionals guide you in discovering that perfect stone for that special someone. Work hand-in-hand with our designers to create custom pieces. We offer a wide array of jewellery repair services to suit your needs.
Diamonds
Hemsleys Jewellers is committed to carrying ethically sourced loose stones and finished jewellery from all over the world. Our loose stones come with a variety of accredited Diamond grading lab certificates, most notably, the Gemological Institute of America (GIA), and the American Gem Society (AGS), guaranteeing high standards.
Let one of Hemsleys trained professionals guide you in discovering that perfect stone for that special someone.
Appraisals
At Hemsleys, our experts can provide appraisal services for all your jewellery and timepiece needs. Whether assessing a brand-new item’s true value, or appraising an heirloom piece that has been passed down through the generations without formal documentation, Hemsleys’ Certified Gemologist Appraisers can help.
We are pleased to provide a complimentary Hemsleys Jewellers Appraisal for any jewellery items purchased online or in-store that are valued above $2,500 MSRP. Due to market fluctuations, we recommend that all jewellery and timepieces should be appraised every five years to keep records current.
Custom designs
Hemsleys has always taken pride in our custom work. Whether creating a fully-original design for an engagement ring, or reworking family heirlooms to have a new life in an updated style, our designers work hand-in-hand with you to create custom pieces.
Our trained sales team will help guide you through the process, from your inspiration to our initial draft, from 3D-modelling and CAD drawings to a wax mold, and finally, to the beautiful final product. You will be included and updated at every stage of the process. Let our experts help you create something beautiful!
Jewellery repair
At Hemsleys Jewellers, we pride ourselves on our service and attention to detail. We offer a wide array of jewellery repair services to suit your needs. We provide a free estimation, and will work with you during the repair process. No work is started without the final correspondence from you. With decades of experience and knowledge, our passionate team will provide the best options for your repair.
For more information, or to ask questions please feel free to
Watch repair
Here at Hemsleys Jewellers, we provide all basic watch repair and have service contracts with every major Swiss brand. Much like our jewellery repairs, our team works to make you a part of the process and no work is started without the final correspondence from you.
The estimation is provided from the watch brand, and our team will help guide you on the best path forward. Shipping fees and refusal fees will apply. For more information, or to ask questions please feel free to
Insurance replacement
The Insurance Replacement program at Hemsleys Jewellers has been helping our customers deal with lost or stolen items in a timely and effective manner for many years. At Hemsleys, we have a long-standing relationship with many insurance companies and adjusters, and we rely on this trust to ensure every customer is satisfied after what can sometimes be a difficult situation.
From assessment through quotations to ultimately replacing the lost item, we try to make the Insurance Replacement process as seamless and painless as possible. Let us help turn your misfortune into something brilliant and positive.
Certified authorized dealer
Hemsleys Jewellers are pleased to represent some of the most prestigious watch brands in the world. All timepieces purchased from Hemsleys come directly from the manufacturers with all relevant paperwork and warranties so you can be certain our styles and serial numbers are genuine.
Our online and in-store collections represent only a fraction of what each brand has to offer our clients. Our trained watch specialists can help you uncover unexpected and unique items for yourself and loved ones.
Corporate gifting
For decades, Hemsleys Jewellers has been a trusted partner with many companies and their corporate gifting programs.
We work with our clients to help them achieve their corporate goals and foster a positive company culture, and we offer a wide selection of luxury products at all price points. Rather than selecting items from a traditional catalogue, our retail location provides clients with a one-on-one connection and trusted link where any repairs and services can be handled seamlessly.
Jewellery care and cleaning
Visit us in-store for a complimentary cleaning and inspection of your jewellery! At Hemsleys, we advise our customers to have jewellery cleaned and inspected every six months to determine whether these valued pieces have sustained any trauma.
If they have, our experts can provide professional options to help prevent future damage or loss of stones and extend the life of your beloved piece.
Financing
Hemsleys Jewellers is pleased to announce that we have partnered with one of Canada’s leading financing companies to help provide customers with no interest* on equal monthly payments plans. This program, now available at Hemsleys Jewellers, helps accommodate each of our customers’ individual financing needs, with: Simple Credit Application Process, available both online and in-store, Instant Credit Decisions*, Special Financing Options*, Financing that does not tie up other credit lines, Low Minimum Monthly Payments. Any items purchased with financing will be considered Final Sale and cannot be exchanged or returned.