Our shipping policy
Hemsleys Jewellers ships all orders within two weeks of purchase, and the shipping time for any backordered items is communicated once the order has been placed.
All items are shipped fully insured by FedEx Priority Overnight with a tracking number and with an adult signature required on-delivery.
All Hemsleys orders are sent with our classic gift wrapping, signature box, or watch brand packaging around your item, then shipped to you in a nondescript package without branding or logos to reduce any delivery complications.
Shipping is free for all North American orders over $1,000 CDN. Special expedited shipping requests may incur additional charges.
At Hemsleys, our number one goal is to provide our customers with quality products that exceed expectations. Once your order is received and processed, our team will contact you to provide an update on the status of your order.
With very few exceptions, Hemsleys ships internationally.
For international orders, please be aware that customs fees, import duties, and/or taxes that may be imposed by the receiving country are the responsibility of the buyer.
Note: Seiko products can only be shipped within Canada.
Please email us prior to placing your order so we may confirm any shipping requests.If you have any questions about our shipping process or want to know if your items can be shipped internationally, please contact us.